Effective Business Communication & Language Translation (part 1)
Effective business communication and language translation is a topic that Art Lees Knows better than many other people. As an educator, a lawyer and an international businessman, he has travelled extensively and is well connected in the international business community. I hope the following interview will convince you that there are wonderful opportunities for translators in the business world. Q: 1) How important is business communication, verbal and written, for your business and professional dealings in China and Korea where you spent a lot of time? A: Business and professional dealings are based upon mutual respect. Poor communication undermines a major expression of that necessary respect. Good verbal and written communication is essential in my business and professional dealings with China and Korea. Both countries have long histories, rich in expressive culture and language. I find that the more that my communications can be conducted in these languages, the greater the opportunity for reaching a mutually successful venture, regardless of where in the world such venture may take place. Q: 2) In your observation, what are the major challenges or obstacles for businesses in achieving effective business communication? A: After traveling to more than 30 countries in the past ten years, it is my observation that people are people everywhere. Deep down, all want to be treated with respect as a valued individual and to be able to live their lives within an environment founded on a consistent and just rule of law and ethics. Cultural pressures, though, result in particular groups being discriminated against and disadvantaged (be they youthful, female, an ethnic minority, etc.). Such discrimination results in the loss of opportunities for the pursuit of happiness, liberty, health, and even life. At its root, this problem is a matter of personal and cultural integrity. It is conceptual in nature and conveyed to a great degree through language. The problem will continue as language is used to perpetuate it. Language, as a major part of effective business communication, can also contribute to the solution as mutual respect and personal value are communicated from one language and culture to another. Promoting integrity and ethical values in business transactions overcomes a multitude of challenges and obstacles facing those involved in international business. Reducing discrimination against these groups will open up significant business opportunities enhancing the standard of living of millions of people throughout the world. For example, business women who are very successful in many countries of the world are discriminated against and even excluded from engaging in business in societies which do not extend to women the value and respect they deserve. Such discrimination reduces the living standard of all women seeking to engage in business within those societies, as well as depriving those societies of valuable enhancements that would otherwise be available through these successful business women. Q: 3) As English becomes more and more valued and accessible in Asian countries, how do you see the demand of professional translation for effective business communication? A: I have heard it said that there are more people learning English as a second language inside China then speak English as a native tongue in the rest of the world. Despite the prominence of the English language in international business communications, it will never become the single common language for all purposes. Each language holds its own rich history and culture that only such language can express. The need for professional translators does not depend upon the number of English speakers in the world as much as it does upon the continuing globalization we are experiencing. It is the interaction of people face-to-face, through emails and other written communications, videos, VOIP, etc. that create the opportunities for translators, facilitating the exchange of information and ideas among all people groups.
( To be continued in part 2 language translation services...)
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